SMART goals help organizations achieve targets. And cascading goals ensure the organizational strategy and individual activities are truly aligned. So far, so good… but how do goals figure in performance management?
That is what this course is all about. Goal Setting and Effective Performance Management explores the success mantra for high performance in an interactive way – highlighting the 5-fold benefits and steps involved in performance management.
After taking this course, you will be able to:
- Explain why goals are important to business
- Set SMART goals
- Describe the 5 steps of performance management
- Provide feedback using the sandwich technique
- Identify your role – as an employee or a manager – in performance management